Honestly 10000000/10. Highly recommend! Rang quite late as I’d came home from work to none of our big lights working but tv, fridge etc were working. Michael came out within the hour, helped identify what the problem was and got it sorted for us. Also explained it in a way I understand as I’ve never had to deal with any electrical problem before. Helped calm me down as I would’ve cried the whole night if I didn’t get the issue sorted lol. Thank you so so much! Yous are now on speed dial for when we have another issue!